MINITAB STATISTICAL SOFTWARE ADD-ON | Customer Contact Center Module

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Leverage the power of data analysis to tackle challenges in customer care with Minitab’s Customer Contact Center Module.
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Improve

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Service

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Efficiency

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Familiar Terminology

Written with contact center professionals in mind, Minitab’s Customer Contact Center Module provides guided data analysis in commonly used and understood terms. Shift your focus to improving key performance indicators (KPIs) like service levels, utilization and cost, ticket volume, time management, ticket resolutions, and customer satisfaction without worrying about which analysis to use. 

Proven Performance

Learning statistics might not be on the top of any supply chain professional’s to-do list. For nearly 50 years, Minitab Statistical Software has been a leading, proven data analysis solution that has been used and trusted by organizations around the world.

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On-Demand Assistance

Learning statistics might not be on the top of any contact center professional’s to-do list. For nearly 50 years, Minitab Statistical Software has been a leading, proven data analysis solution that has been used and trusted by organizations around the world.

And so much more...

SWOT Analysis, Gantt Chart, Meeting Minutes, CTQ Trees, Five Whys, Idea Map, SIPOC, Audit Plan, Control Plan…

Ready for a demo of Minitab Statistical Software?

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